Order Information
Shopping online at InstructionalVideoUSA.com is secure, fast and easy. Here are a few tips to make your online experience more enjoyable:
As you browse our DVD Catalog, for each title, click on the 'Add to Cart' button for videos you wish to purchase and it will be added to your shopping cart. Quantities can be adjusted later, during checkout.
At any time you may review your selections by clicking on the 'Check out now' button which takes you to the Manage Your Shopping Cart page.
Feel free to adjust the quantity of individual items or remove an item completely by clicking the REMOVE button. Subtotal, tax and shipping are recalculated automatically by pressing the TAB key or clicking elsewhere on the page. Continue reviewing titles in the catalog and switch back and forth as often as you like.
Once you're ready to submit the order, return to the Manage Your Shopping Cart page. (by click on any 'Check out now' button) Select the sales tax you are required to pay based upon your delivery location and press the 'Check Out' button at the bottom of the page.
On the Checkout page, your completed order is displayed and the form below asks for your contact information. You may return to the Manage Your Shopping Cart page with the 'Back Here' link at the top or your browser's Back button. Be sure to fill in all required fields and click on the 'Submit' button at the bottom of the page. An order confirmation page will be displayed let you know that your order has been processed. (Various error messages may be display if some of the required information is not provided.)
A message area is located at the bottom of the checkout form for additional information you may wish to provide regarding shipping, billing or special requests. Additional information regarding our purchase terms, shipping, sales tax and satisfaction guarantee can be found at the 'Purchase Info' link on this page.
Customer Service
If you encounter any problems or have questions about shopping with us, use the 'Contact Customer Service' link located on this page or the 'Contact Us' link at the top of every page on the site. (For 'Contact Us' use the Email link) Our customer service representatives are available to answer your questions and provide solutions specific to your organization.
Remember our 100% Satisfaction Guarantee, we mean it; your video happiness is our most important mission. We offer full refunds including shipping or replacements at no cost to you.
Thank you for choosing Instructional Video USA.